Terms & Conditions
WARNING: The electronic cigarettes we sell delivers its user nicotine, it serves the same purpose as a tobacco cigarette, VAPE of BEDFORD makes no claims that the electronic cigarette will cure a smokers addiction to nicotine. If you wish to quit smoking and suffer from nicotine dependence we advise you to see a health care assistant for nicotine replacement therapy.
To purchase any of our products you must be eighteen (18) years of age. VAPE of BEDFORD reserves the right to cancel any transaction where it reasonably believes the purchaser is EITHER NOT OF THE REQUIRED LEGAL AGE OR purchasing products on behalf of a minor.
If you are not already a smoker then please do not buy our products. VAPE of BEDFORD encourages people not to take up a nicotine habit.
WARNING: KEEP OUT OF REACH FROM CHILDREN AND LOCKED AWAY IN A SAFE PLACE. NICOTINE IS HARMFUL & IS A POISON. SEEK MEDICAL ASSISTANCE IMMEDIATELY IF ANY NICOTINE PRODUCT IS CONSUMED.
These terms and conditions govern the sale of products to you by VAPEOFBEDFORD.CO.UK (hereafter “us”). Completion of a transaction (via, web, phone or letter) with Bedfordvape.co.uk by you constitutes an agreement to these Terms and Conditions.
Ingredients found in our e-juice are Propylene Glycol, Vegetable Glycerin and Nicotine. Propylene Glycol and Vegetable Glycerin are considered food safe and is used in everyday use. However Nicotine is an addictive toxin and self use of these products are entirely at the users own risk and discretion. Do not directly ingest the e-juice or have long periods of contact with skin. Serious injury and death can occur if the e-juice is abused or misused. VAPE of BEDFORD are not responsible for the abuse and misuse of its products by you the consumer.
Before purchasing products from VAPE of BEDFORD please carefully read these conditions.
1. Our contract
You will receive an e-mail from VAPE of BEDFORD when placing an order with us, this confirms receipt of your order and details of your order.
Items sold on the vapeofbedford.co.uk website are currently only despatched to locations within the UK. Before placing an order outside of the UK please contact us via our contact page to ensure we can fulfil your order and confirm shipping costs. The shipping costs for destinations outside of the UK will increase. VAPE of BEDFORD are not responsible if any goods are detained by any countries associated customs or legal departments.
3. Returns, Warranty and Cancellation Policy
We hope you are completely satisfied with your purchases, but if on an occasion you are not entirely satisfied with our products or our service please let us know so that we can resolve the situation. Please give us the opportunity to resolve any issues that may arise with our products, we aim to give you a pleasant vaping experience at all times!
Our products can only be returned within 14 days if they are faulty and with proof of purchase. If proof of purchase is not presented then we have the right to refuse your request.
We do not offer refunds or exchanges on e-liquids for hygiene and safety reasons.
E-cigarette consumables such as tanks/clearomisers are also exempt from our policy as these have a limited lifespan. Please ensure you purchase the correct items before placing your order.
In the interest of hygiene all our products cannot be returned unless they are faulty. Our products are consumable and can not be repackaged or resold so we do not offer a full money back guarantee. We can only replace products like for like, so additional items that you would like to order will be treated separately and a new order will be raised.
Our batteries and chargers have a 21 day warranty (including those in the starter kits), and for accessories we offer you 14 days warranty from the date of purchase against defects in workmanship and materials. If in the unlikely event you encounter a fault please send this along with your proof of purchase and we will be more than happy to exchange this for you. Please ensure that you follow the manufacturers instructions carefully that come with your kit, and read our hints and tips to ensure correct usage and longevity of the product.
Products are not covered if they have been damaged by user negligence, or if in anyway the product has been tampered with, been used with parts not sold and supplied by VAPE of BEDFORD, improper use which caused the damage, Acts of God, or negligence this warranty will be void.
This warranty is subject to the Terms and Conditions of purchase set on our website.
Batteries,chargers and accessories: Our warranty does not cover any problems that arise due to improper maintenance/modification, parts that VAPE of BEDFORD did not provide, use outside the specifications of the products, misuse and negligence.
Please do not expect batteries to last forever! If you get 3 months from your battery then this is a decent time. Like all batteries they will eventually wear out and require replacing.
If we deem that the item does not meet the guidelines of our warranty replacement we reserve the right to refuse replacement. Please email our team immediately using the form on our contact page if the product is damaged in any way or has become broken in transit. Please include your order number in all correspondence.
Please send all returns to the following address:
VAPE of BEDFORD Ltd
86 High Street
The customer will be responsible for any postage expense incurred when returning goods (including faulty items).
We try to be as accurate as possible with photographs and description of our products, we will notify you if any sizes, colours or designs change.
Your statutory rights or your rights under any contract you may have with us are not affected in this Returns Policy.
4. Pricing and availability
We list availability information for products sold by us on the vapeofbedford.co.uk. We cannot be more specific about availability. Please note that dispatches are not guaranteed dispatch times and should not be relied upon as such.
vapeofbedford.co.uk reserves the right to change availability and pricing at its sole discretion.
5. Ownership and title
At the point and time at which our product leaves our premises in the UK all ownership, title and risk of loss and/or damage in the product you have purchased shall pass to you.
The addressee will be the importer of record and must comply with all laws and regulations of the country into which the products are delivered if your delivery address is outside the UK. Once the package reaches the country of delivery the product may be subject to import duties and taxes. You will be responsible for any additional charge that may apply for customs clearance. Please note that we have no control over these charges and cannot predict what they may be at any time in the future.
VAPE of BEDFORD are committed to protecting your privacy. We will lawfully use the information that we have collected from you (in accordance with the Data Protection Act 1998).
The information we collect about you will be to process your order and offer your our very best service. Your name, address, phone number and e-mail address is the information we collect about you. We will not pass on your details to any third parties.
We may from time to time inform you of special offers. The personal information which we hold will be held securely in accordance with the law.
8. Children & Pregnancy
vapeofbedford.co.uk do not sell products for purchase by persons who are pregnant and those under the age of 18.
9. Electronic Communications
You communicate with us electronically when you buy or send emails to us. You consent to receive communications from us electronically for contractual purposes, and you agree that all agreements, disclosures, notices and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your statutory rights are not affected on this condition.
VAPE of BEDFORD will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you submitted your order to us, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us when you submitted your order to us or when a contract for the sale of goods by us to you was formed.VAPE of BEDFORD does not accept responsibility or liability by law, in any way for death or personal injury caused from the use of our products.
11. Alteration of service or amendments to the conditions
We reserve the right to make changes to our policies, and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
12. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control including but not limited to any statutory changes or rulings by any act or customs authority affecting the customs duty payable by you. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
14. Governing law and jurisdiction
Your relationship with us is governed by and construed in accordance with the laws of the England. The Courts of England shall have exclusive jurisdiction over any disputes arising out of these Terms.